Raye has apologised to fans after they were turned down from entering her show in Paris on Sunday (February 15), promising them signed vinyl and free tickets to shows in the future.
The singer played the Accor Arena in the French capital as part of her ongoing ‘This Tour May Contain New Music’ tour, but 65 fans with tickets for the show were refused entry, something Raye has said was due to a system error at Ticketmaster.
Beginning by saying she’s “completely devastated” for the fans turned away, she described the incident as “completely unacceptable and wrong”.
The singer added: “I have been told this was a system error at Ticketmaster, meaning 65 tickets were not fully validated when they were purchased, this was outside of anything I could control and I feel saddened and let down.”
— RAYE (@raye) February 17, 2026
She then said that while those affected were refunded and given a voucher from Ticketmaster, she would “like to offer all of these 65 people who didn’t get in to the show complimentary tickets to any Raye future show of their choice and a signed vinyl.
“I know this doesn’t even remotely make up for this mess, but it’s all I can think of in this moment to soften the blow. My deepest apologies to those of you affected. Love Raye.”
A spokesperson for Ticketmaster said: “A small number of fans experienced a technical issue when entering the show. While we know it doesn’t replace the show, we have fully refunded those affected and provided a gift card.”
The tour began on January 22 in Łódź, Poland, and has seen Raye perform across the European mainland. She plays Manchester’s Co-op Live tonight (February 17) and tomorrow to kick off her UK and Ireland dates, before shows in Glasgow and Birmingham and then four at London’s The O2 before two in Dublin – find tickets to these shows here.
At the end of March, she’s set to head to North America for the spring – find tickets here – before coming back to The O2 in May for two additional London shows.
The tour is in support of Raye’s second album, ‘This Music May Contain Hope’, which is set for release on March 27. She announced the album the day her tour started, and has debuted a number of new songs on the tour.
She released the lead single ‘Where Is My Husband!’ in September, and it became her second Number One in the UK, peaking at Number 13 in the US. It was named as one of the best songs of 2025 by NME, and was described as a “jazzy, soul-pop bop” that “showed off her formidable vocal chops with the help of a larger-than-life brass band”.